Orders & Shipping
You liked our products. We are delighted to get them to you.
1. Where do we ship to.
We are currently shipping to European Union countries and Switzerland from our warehouse in Portugal.
Shipping fees: flat rate - 5 eur (European Union and Switzerland)
2. When will your order arrive.
We process all orders within 2 business days after the order was placed. You will receive a delivery confirmation as soon as your order leaves our warehouse with the respective tracking number.
If you did not receive a shipping confirmation after two working days, you can always reach out to us via e-mail (email@example.com) and we will be happy to help!
3. Oops, you would like to change your order!
Please contact us as soon as possible at firstname.lastname@example.org. If the order has not been processed yet, we will be happy to accomodate your request.
4. What about duties and taxes?
Within European Union no charges apply.
For international shipments outside the European Union, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that these supplementary costs are the customer’s responsibility and are beyond our control. For more information, please contact your local customs office.
5. What about free shipping?
We offer free shipping for all orders above 50 euros.